Terms of Use
GENERAL:
1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract.
2. Buyers are subject to the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. The shipping fee, which is the product shipping cost, will be covered by the buyers.
4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal 30-day period. If the product is not delivered within this period, Buyers may terminate the contract.
5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.
6. If the Seller becomes unable to sell the purchased product, the Seller must notify the Buyer in writing within 3 days from the date of learning of this situation. The total price must be returned to the Buyer within 14 days.
IF THE PURCHASED PRODUCT IS NOT PAID FOR:
7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:
8. After the product is received, if it is determined that the credit card for which the payment is made is used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer shall pay the shipping cost of the product subject to the contract to the SELLER within 3 days. It must be returned to the SELLER.
IN CASE THE PRODUCT IS NOT DELIVERED ON TIME FOR UNAVOIDABLE REASONS:
9. In the event of force majeure that the Seller cannot foresee and the product cannot be delivered on time, the Buyer shall be informed. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order; If the payment has been made in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO INSPECT THE PRODUCT:
10. The buyer shall inspect the goods / services subject to the contract before receiving it; dents, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The goods / services received shall be deemed to be undamaged and intact. The BUYER must carefully protect the goods / services after delivery. If the right of withdrawal is to be used, the goods / service should not be used. The invoice must be returned with the product.
RIGHT TO OPT OUT
11. BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to him / her or the person / organization at the address he / she shows, he / she may use his / her right to withdraw from the contract by rejecting the goods without any legal and criminal liability and without giving any reason, provided that he / she notifies the SELLER through the following contact information.
12.CONTACT INFORMATION THAT THE SELLER SHOULD BE INFORMED ABOUT THE RIGHT OF WITHDRAWAL:
COMPANY
NAME TITLE:
ADDRESS:
E-MAIL:
TELEPHONE:
FAX:
RIGHT OF WITHDRAWAL PERIOD:
13. If the buyer has purchased a service, this 14-day period starts from the date the contract is signed. Before the expiration of the right of withdrawal period, the right of withdrawal cannot be used in service contracts where the performance of the service has started with the approval of the consumer.
14.The costs arising from the exercise of the right of withdrawal belong to the SELLER.
15. In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or electronic mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of the "Products". Right of Withdrawal cannot be exercised" is regulated in the contract.
EXERCISE OF THE RIGHT OF WITHDRAWAL:
16. The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Invoiced order returns cannot be completed unless a RETURN INVOICE is issued on behalf of the institutions.)
17. Return form, The products to be returned must be delivered complete and undamaged together with the box, packaging and standard accessories, if any.
REFUND TERMS:
18. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days from the receipt of the withdrawal notification to the BUYER and the goods within 20 days.
19. If there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault. However, the BUYER is not responsible for the changes and deterioration caused by the proper use of the goods or products within the right of withdrawal period.
20. If the campaign limit amount determined by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount utilized within the scope of the campaign will be canceled.
PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL:
21. Underwear, swimwear and bikini bottoms, make-up materials, disposable products, disposable products, goods that are in danger of spoiling quickly or with the possibility of expiration date, if the packaging is opened by the BUYER after delivery, BUYER Products that are not suitable for return in terms of health and hygiene, Products that mix with other products after delivery and cannot be separated by nature, Goods related to periodicals, such as newspapers and magazines, except those provided within the scope of the subscription agreement, in case of immediate delivery of services or intangible goods delivered to the consumer immediately, audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the package has been opened by the BUYER, it is not possible to return them in accordance with the Regulation. In addition, before the expiration of the right of withdrawal period, it is not possible to use the right of withdrawal in accordance with the Regulation regarding the services started to be performed with the approval of the consumer.
22. Unopened, untested packages of cosmetics and personal care products, underwear, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridges, tape, etc.) may be returned. They must be intact and unused.
DEFAULT AND LEGAL CONSEQUENCES
23. The BUYER accepts, declares and undertakes that if he/she defaults in case of payment transactions on credit, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. card. In this case, the relevant bank may apply for legal remedies; may demand the costs and attorney fees from the BUYER and in any case, if the BUYER defaults due to the BUYER's debt, the BUYER agrees to compensate the damage and loss incurred by the SELLER due to the late performance of the debt. .
PAYMENT AND DELIVERY
24. You can make a Bank Transfer or EFT (Electronic Funds Transfer) to any of our bank accounts (TL).
25. With your credit cards on our website, you can benefit from online single payment or online installment opportunities for all kinds of credit cards. For online payments, the amount will be debited from your credit card at the end of your order.